1. INFORMATION WE MAY COLLECT FROM YOU
1.1 We may collect and process the following data about you:
1.1.1 Information that you provide by filling in forms on our site. This includes information provided at the time of registering to use our site, subscribing to our services, requesting, applying for or entering further services (including, but not limited to, a competition or promotion), making an enquiry, booking an event or reporting a problem. This may include, but is not limited to, information such as your name, address, phone and email address.
1.1.2 In order to improve our communications with you as well as improve our products and services, we may ask you to provide us with additional information about you such as your professional interests and your experiences with us as well as more detailed contact preferences. When you provide us with any personal information you consent to us collecting and using that information according to your preferences.
1.1.3 If you contact us, we may keep a record of that correspondence.
1.1.4 We may ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
1.1.5 Details of transactions you carry out through our site and of the fulfilment of your orders.
1.1.6 Details of your visits to our site and the resources that you access and/or download.
2. IP ADDRESSES
We may collect information about your computer, including where available your IP address, operating system and browser type for system administration. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
4. WHERE WE STORE YOUR PERSONAL DATA
5. USES MADE OF THE INFORMATION
5.1 We use information held about you in the following ways:
5.1.1 To ensure that content from our site is presented in the most effective manner for you and for your computer.
5.1.2 To provide you with information, products or services that you request from us or which we feel may interest you.
5.1.3 To notify you about changes or updates to our service.
5.1.4 To carry out our obligations arising from any contracts entered into between you and us.
5.1.5 To allow you to participate in interactive features of our service, when you choose to do so.
6. DISCLOSURE OF YOUR INFORMATION
6.1 We may disclose your personal information to any of our subsidiaries or to our contractors. 6.2 We may disclose your personal information to third parties:
6.2.1 In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
6.2.2 If we or substantially all of our assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
6.2.3 If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions and other agreements; or to protect the rights, property or safety of us, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction. 6.2.4.Service Providers: We may hire other companies to perform services on our behalf including, without limitation, carrying out market research, facilitating some aspects of our site and services, managing our database, contacting you, sending e-mail and fulfilling your requests. These other companies may be supplied with or have access to your personal data solely for the purpose of providing these services to us or on our behalf.
7. YOUR RIGHTS
7.1 You have the right to ask us not to process your personal data for marketing purposes. You can exercise the right at any time by contacting us using the contact information below. 7.2 Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Their inclusion cannot be taken to imply any endorsement or validation by us of the content of said website.
8. ACCESS TO INFORMATION
The Data Protection Act 1998 (the “Act”) gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
Redcliffe Training Associates Ltd
Third Floor, Hamilton House
United Kingdom10.2 We endeavour to process all requests as promptly as practical, however please note that you may continue to receive existing communications for a transitional period whilst we update your preferences