In Retail Banking, the bank card business is very important in Europe.
Reducing use of cash and cheques, improving security using the chip technology, developing new payment methods (card based or network money) everything is changing at a very high speed. The card business, be it debit or credit card, is also a commercial matter for improving client services and client satisfaction, an excellent technique in order to improve commissions charged and so the ROI.
This seminar aims at highlighting important issues in retail banking about the existing and new payment methods, with a main stress on bank cards.
Factual cases will be studied and discussed.
The seminar is interactive including presentations and transfer of information, exchange of views, practical cases and experience.
All bank executives; Central Bankers, Bank and finance Supervision Departments, Financial Markets Authorities, Other Financial Regulatory authorities, Audit firms and departments; Bank Association and other professional bodies related to the financial markets. Executives of financial departments of companies linked to the banking world.
Case study and Hand over
|Training Course||Training Course Summary|
|Retail and Commercial Banking Delivery Channel Masterclass||Explain the strategic elements comprising Retail and Commercial Banking|
|Retail Banking - Introduction||Retail banking offers a huge range of services to a wide variety of clients and the skills needed to operate and run a retail banking operation remain many and varied.|