Public courses and conferences

Transfer of Bookings & Cancellation Policy:

All cancellations and transfers must be received in writing. There is a charge of £150 + VAT for cancellations notified 21 or more days prior to the event date. If a cancellation is made less than 21 days before the event date then the full fee is due and no fees will be refunded. Participants are able to transfer their booking to a later event date free of charge up to and including 16 working days prior to the event.   Transfers of bookings made at 15 to 6 working days prior to the course will result in a transfer fee of 15% of the original course fee + VAT. Transfers of bookings made less than 6 working days prior to the event will result in a transfer fee of 25% of the course fee + VAT. (10% of all transfer fees will be donated to the charity Brain Tumour Action). If we are notified of a transfer of a booking on or after the day of the event a new invoice for the full fee will be raised.   Substitute participants are permitted at any stage free of charge.

 

Payment:

An invoice will be issued as soon as a booking confirmation is received and is payable prior to the course. If the participant(s) fails to attend the full fee remains payable.   If we have to cancel an event, our liability is limited to the return of the event fee. In the event that it is necessary for us to instruct solicitors to take action to recover the outstanding debt, you agree to indemnify us in respect of all costs incurred in this respect. You also agree to submit to the exclusive jurisdiction of the English courts relating to any dispute arising from this contract.

 

Copyright:

The recording of the event or events by means of taping, video or any other form is not permitted without the written consent of Redcliffe Training Associates Limited. You agree to use the supplied event materials for purposes of that event or events and no other and you will not disseminate the supplied materials throughout your firm or place it on external websites or on any intranet. All confirmed business transacted with Redcliffe Training Associates Limited constitutes an agreement that you do not initiate or in any way pursue business opportunities with any member of Redcliffe’s staff or trainers, be they salaried or sub-contracted, independent from Redcliffe Training Associates Limited.

In-house

Payment & Invoicing:

Unless otherwise agreed prior to your booking confirmation you agree to adhere to the following payment terms; An invoice will be emailed to you or someone you nominate after the course has been presented and payment is due 14 days after the invoice date. Redcliffe Training Associates Limited (“Redcliffe Training”) does not accept extended payment terms. In the event that it is necessary for us to instruct solicitors or other debt collectors to take action to recover the outstanding debt, you agree to indemnify us in respect of all costs incurred in this respect. You also agree to submit to the exclusive jurisdiction of the English courts relating to any dispute arising from this contract.

 

Cancellations & Date Changes:

All cancellations must be in writing. If the course is cancelled 5 business days or less before the course, 100% of the fee, including any development fees, will be due. If the course is cancelled between 5 and 10 business days before the course 50% of the fee, including any development fees, will be due. If the course is cancelled between 10 and 20 business days before the course 25% of the fee, including any development fees, will be due. If you re-schedule the course a new invoice for the full fee will be issued and will be payable in advance of the course.

 

Copyright:

The recording of the course or courses by means of taping, video or any other form is not permitted without the written consent of Redcliffe Training. You agree to use the supplied course materials for purposes of that course or courses and no other and you will not disseminate the supplied course materials throughout your firm or place it on external websites or on any intranet. All confirmed business transacted with Redcliffe Training constitutes an agreement that you do not initiate or in any way pursue business opportunities with any member of Redcliffe Training’s staff or trainers, be they salaried or sub-contracted, independent from Redcliffe Training.