Agile Bank Leadership

Redcliffe's agile leadership course trainer is a seasoned banking professional with a remarkable 37-year tenure in the financial services sector. She brings a wealth of experience in relationship management to her distinguished career.

Her journey encompasses leadership roles in:

• Commercial and corporate banking
• Strategy
• Credit and risk management
• Trade and receivables finance
• Real estate
• Audit
• Financial crime and compliance

She has earned certifications from the Lumina Training Programmes, focusing on behavioural interaction and leadership skills.

During her four years at Moody’s Analytics, she directed the development and delivery of tailored training programs across various domains. She emphasises the importance of soft skills at all levels, as conveyed in her agile leadership workshop sessions. The programs she coordinated focused on various aspects of financial management, including credit and risk management, financial crime compliance, regulatory compliance, commercial due diligence, sales, and service.

Before her tenure at Moody’s, the trainer contributed her skills at RBS. She dedicated a year to a special project evaluating small-to-medium-sized businesses, aligning them with the regulatory requirements of the Financial Conduct Authority. A testament to her dedication to regulatory compliance in relationship management.

The majority of the trainer's illustrious career unfolded at HSBC, where she held senior management positions within retail, commercial, and corporate banking in London. Recognised as a commercially astute leader, she consistently fostered large income growth through extensive internal and external networks. She played a pivotal role in enhancing and maintaining credit and compliance risk frameworks, setting regional best practices, and underlining her commitment to sustainable and ethical relationship management.

Her professional experience spans many regions. This includes the UK, Europe, the Middle East, Africa, Asia Pacific, and the Americas.

The trainer excels in unlocking strategic value and implementing solutions across all organisational levels. With a diverse background and strong communication skills, she focuses on development and learning to promote industry best practices - demonstrated in this agile leadership course and her workshops. While her initial training methods were classroom-based, she now also delivers virtual training.

When she is not delivering courses, she serves as the Chairperson for a sports and leisure organisation that hosted the training for the London 2012 Olympics. She is also the Corporate Partnerships Manager and London Lead for Mentoring, and the Curriculum and Events Lead at the Women in Banking and Finance Organisation.

She was selected for the UN UK Women Delegation at CSW68 and participates in a group focused on educating women about financial independence. As a committed mentor and coach, she advocates for gender and ethnic diversity in the workplace, promoting inclusivity at all professional levels.

Upon completion of this agile leadership workshop, participants will be better able to:

• Understand agile principles and methodologies. Specifically tailored to the banking sector, and how they can enhance organisational effectiveness.
• Develop agile leadership skills. Cultivate essential leadership skills that promote collaboration, transparency, and adaptability within teams. Enabling leaders to respond to changing market dynamics.
• Foster a culture of continuous improvement. Learn strategies to create and nurture a culture of continuous learning and improvement. Encourage innovation and responsiveness among team members.
• Enhance communication and feedback mechanisms. Master effective communication techniques and feedback mechanisms that facilitate open dialogue, trust, and accountability within teams.
• Implement agile practices. Gain practical tools and techniques for implementing agile practices in banking operations, including iterative development, customer feedback integration, and cross-functional team collaboration.
• Measure and adapt leadership impact. Develop the ability to assess the impact of agile leadership on team performance and organisational outcomes. Using metrics to drive further improvements and adaptations.

Redcliffe's Agile Leadership workshop for banks is suitable for:

• Senior Leaders and Executives: Individuals in high-level positions who need to drive organisational change and foster an agile culture within their teams.
• Middle Managers and Team Leaders: Those responsible for leading teams and implementing agile practices at a departmental level, seeking to enhance agile leadership skills and adaptability.
• Project Managers: Professionals managing projects who want to integrate agile methodologies to improve project outcomes and team collaboration.
• HR Professionals: Human resource personnel looking to support agile transformations by understanding the necessary cultural and structural shifts within the organisation.
• Aspiring Leaders: Individuals aiming to step into leadership roles who wish to develop a strong foundation in agile leadership skills, principles and practices.
• Professionals interested in Agile Practices: Professionals from various sectors who are curious about professional agile leadership training, agile methodologies and how their application can promote business agility and innovation.

Redcliffe Training's Agile Bank Leadership course focuses on fostering a flexible, collaborative, and customer-focused approach to leadership. The course emphasises the importance of agile leadership, where traditional hierarchical management often falls short.

Participants will learn to develop key characteristics of agile leadership, foundational to creating an agile organisation, such as:

• Transparent communication
• Commitment
• Collaboration

The course covers the Nine Principles of Agile Leadership, which include actions speaking louder than words, improved quality of thinking, effective feedback, providing meaning and purpose, and leveraging emotion for creativity and innovation.

From these concepts, leaders are not only empowered to promote change but also to embody it. Inspiring their teams through example and fostering an environment where we encourage continuous improvement and innovation.

Agile leadership training includes practical strategies for building an agile workplace. One that nurtures a culture of continuous learning and employee autonomy, in addition to iterative feedback and adaptation. The course also provides opportunities for hands-on application of agile techniques, enabling learners to reflect, develop and apply their agile leadership skills in real-world scenarios.