Customer Due Diligence Masterclass

Redcliffe Training’s customer due diligence courses are delivered by an investment banking governance, audit, risk and compliance specialist. He has substantial international experience, holds an MBA from CASS Business School in London, and is a Chartered Certified Accountant.

He started his career at Price Waterhouse in Kingston, Jamaica, before moving to London after the Big Bang in 1986. He then worked for major institutions such as Manufacturers Hanover Trust, Continental Bank, CIBC, and ABN AMRO, holding roles in internal audit, product control, risk management, and SOX compliance.

With extensive experience in global financial centres, our distinguished CDD course educator possesses deep expertise in regulation, governance, and internal controls across a wide range of investment banking and capital market products, including credit trading, credit derivatives, asset securitisation, structured finance, foreign exchange, interest rate derivatives, commodities and treasury.

Additionally, he served as a business manager, playing a key role in strategic initiatives within global banking and markets. He later led a training and cultural change program across 50 countries, aligning with the bank’s strategy.

This enhanced due diligence course trainer currently delivers financial crime courses for major banks (HSBC, Soc Gen, SMBC, RBS, Lloyds, Nordea and Handelsbanken) covering AML, Sanctions, Tax Evasion, Terrorist Financing Bribery & Corruption, as well as their related governance aspects. This delivery encompasses frontline staff and senior managers across global markets, private, corporate and retail banking in the UK, Europe, Asia, Middle East, Africa, US and the Americas. He was a Master Trainer on HSBC’s global financial crime training programme.

Based on his considerable experience in the financial markets, he has developed specialised training in AML and sanctions related to financial market products, securities, and investments, alongside a range of customer due diligence courses. He has also run train-the-trainer (TTT) courses and delivered presentations for US regulators. In addition to this, he has delivered training programmes in Audit, Conduct Risk, Operational Risk, Treasury, Basel III, Liquidity Management, Capital Management and the Internal Capital Adequacy Assessment Process (ICAAP).

Aside from being an expert in customer due diligence training and education, he is also the author of three books, including Clearing the Bull: The Financial Crisis and Why Banks Need a Human Transformation (2012, iUniverse)."

Customer due diligence training course participants will develop a greater appreciation and understanding of:

• Current financial crime vulnerabilities and threats to the landscape.
• The International legal and regulatory framework within which customer due diligence is required to be conducted.
• Incorporation of that framework into local laws and customer risk management practices.
• The importance of CDD in deterring, detecting and protecting against financial crime risks.
• The requirements for enhanced due diligence for the management of high-risk customer and industry types, high-risk products, complex ownership structures, and high-risk jurisdictions.
• The need for enhanced due diligence procedures specific to the management of sanctions risks.
• KYC CDD training explores the importance of escalation and ongoing threat management procedures in managing financial crime risks.

• This CDD training program is designed to provide a systematic and comprehensive analysis of the legal and regulatory guidelines that firms must follow when managing money laundering, tax evasion and terrorist financing risks.
• You will master best practices in the governance, risk management and internal control of financial crime risks.
• Redcliffe’s customer due diligence courses include several case studies, exercises and discussion points. As such, this will be a highly practical and interactive session.
• The course is developed and delivered by a professional trainer with extensive experience in banking and financial markets, covering risk, audit and financial crime training across all major business and product lines.

Redcliffe's customer due diligence course is essential for professionals to ensure compliance with regulatory requirements, mitigate financial crime risks, and enhance risk management strategies.

This comprehensive course equips participants with the knowledge and tools to stay ahead of evolving regulations and industry best practices.

It is especially a “must-know” for:

• Compliance Professionals
• Customer Onboarding Teams/KYC Operations
• CDD/KYC Auditors

This customer due diligence training course is designed for financial crime risk professionals to acquire the necessary knowledge to efficiently and effectively manage money laundering, tax evasion and financial crime risks within their organisation. KYC CDD training focuses on those topics and specific aspects of governance and internal controls, identified by international and local regulatory bodies.

Drawing on the trainer’s extensive experience delivering courses for a wide range of financial institutions, it will be both practical and interactive and will be vital for compliance, finance and risk professionals in financial institutions and other relevant entities.