With over 20 years of training experience in operational resilience in financial services, the operational resilience training leader is well-placed to support you across a range of compliance-related topics. He is a former Head of Education for HSBC covering the UK and Europe, responsible for regulatory and financial crime-related compliance learning. His time at HSBC was during intense scrutiny from regulators and government functions during the bank’s Deferred Prosecution Agreement.
Alongside expert delivery of Redcliffe’s operational resilience course, other roles include leading the Monitoring and Operational Resilience Scenario Testing programme for a UK Wealth Manager, and Senior Vice President responsible for Global Risk & Compliance training at a US-based bank. He also worked in the Operational Resilience Insurance Firms division at the Financial Conduct Authority (in the Financial Services Authority (FSA) days) where he was the divisional expert for the rules and outcomes required under the Training & Competence handbook.
The HSBC role, along with five years at Barclays in their Private Clients and Wealth functions, has seen the trainer work with retail, commercial, wholesale and private operational resilience in banking channels. Since leaving HSBC, he has worked with the compliance, HR and operational teams of firms to enhance their operational resilience regulations understanding, as well as delivering content across private equity firms, investment houses, banks and wealth managers. He regularly provides core programmes for the Truth in Savings Act (TISA) and the Investment Association.
He is a former member of the Investment Management Association Training & Education Committee and won the Thomson Reuters award for “Most Effective Compliance Training at a Regulated Firm” in 2010.