The consumer duty training course provides an analysis of the new rules and their impact. We look at the key requirements and changes, but in the context of how we got here, what they build on, what the gaps were and why they needed to be addressed.
We then focus on the rules and their practical implications and application. What do we need to do? What needs to change? What are the pitfalls and what are our options?
The rules impact a huge amount of what we do, from the senior leadership teams to the shop floor and to be ready to meet both deadlines, we should understand and map the challenges as soon as we are able. This consumer duty training course provides essential support to your implementation activity and control framework oversight.