Effective Communications & Presentations

Redcliffe's effective communication skills training course expert offers a wealth of knowledge and practical experience, drawn from her 37 years in the financial services sector. With expertise in commercial and corporate banking, strategy, and risk management, she provides clinical insights into how effective communication can be leveraged and applied within the corporate space.

Recognising the importance of interpersonal dynamics, the trainer emphasises the critical role of soft skills in fostering strong connections. Her robust, meticulous, and encouraging approach to enhancing these soft skills is a prominent feature of her effective business communication training and development framework.

Our dedicated trainer, certified through the Lumina Training Programmes with a focus on behavioural interaction and leadership skills, brings a deep understanding of interpersonal dynamics. This expertise is shaped by her extensive industry experience and a strong commitment to continuous learning and development. With a diverse background across multiple industries, her eloquent communication skills and passion for empowering others have made her transition into training, more specifically business communication training, seamless and highly impactful.

With a career that spans multiple continents, the trainer has gained extensive international experience. However, the majority of her distinguished career was spent at HSBC, where she held senior management roles across retail, commercial, and corporate banking in London. Known for her commercial acumen, she played a key role in driving strategic initiatives, improving operational efficiencies, and building strong client relationships.

The trainer is a committed mentor and coach, dedicated to supporting individuals from diverse backgrounds. Her dynamic training style is designed to help participants unlock their full potential. Attendees of her presentation and communication skills masterclass workshops benefit immensely from her clear, insightful and engaging approach. This is a testament to her careful preparation and unwavering commitment to fostering growth and excellence.

When the trainer is not dedicating her time to professional endeavours, she serves as the Chairperson for a sports and leisure organisation that hosted training for the London 2012 Olympics.

Upon completion of this effective communication skills training course, you will be able to:

• Enhance Verbal and Non-Verbal Communication: Develop the ability to articulate ideas clearly and confidently while effectively using body language to reinforce messages in professional settings.
• Master Written Communication: Learn to create concise and impactful written documents, including reports, emails, and proposals, tailored to the specific needs of clients and stakeholders in the financial sector.
• Utilise Presentation Techniques: Acquire effective communication training in delivering engaging presentations that simplify complex financial information for diverse audiences, ensuring clarity, understanding, and retention.
• Adapt to Different Communication Styles: Understand and identify various communication styles and preferences, enabling you to tailor an approach for improved interactions with clients, colleagues, and management.
• Navigate Challenging Conversations: Gain strategies for managing difficult discussions, such as delivering bad news or addressing client concerns, while maintaining professionalism and fostering positive relationships.
• Implement Storytelling in Finance: Learn to incorporate business communication training techniques to make financial data more relatable and compelling, enhancing audience engagement and understanding.

Redcliffe's effective communication skills training course is suitable for:

• Banking and Finance Professionals: Individuals working in various roles within banks, investment firms, and financial institutions who need to communicate complex financial information clearly and effectively.
• Managers and Team Leaders: Those in leadership positions who wish to enhance their presentation skills through effective business communication training to motivate teams, manage conflicts, and cultivate a collaborative work environment.
• Sales and Client Relationship Managers: Professionals responsible for client interactions who must present financial products and services persuasively while building strong client relationships.
• Compliance and Regulatory Officers: Individuals who need to communicate regulatory requirements and compliance issues clearly to ensure understanding and adherence within their organisations.
• Human Resources and Training Professionals: HR personnel looking to improve their communication strategies, onboarding, and employee engagement initiatives.
• Recent Graduates and Entry-Level Employees: New entrants to the banking and finance industry seeking effective communication training to develop foundational skills that will support their career growth and advancement.

This effective communication skills training course provides a comprehensive overview of both general communication principles and specialised skills specific to banking and finance professionals. Its primary objective is to equip participants with essential communication techniques designed to meet the unique and constantly evolving demands of the financial sector.

This workshop will strengthen your communication skills through modules covering written, non-verbal, and verbal communication training. The course combines a balanced mix of practical exercises and real-world scenarios, enabling attendees to learn how to present complex financial information clearly and persuasively.

The importance of effective communication within a professional setting cannot be overstated. Course participants will gain valuable insights into understanding and adapting to different communication styles, recognising non-verbal cues, and using storytelling techniques to make financial data more engaging and accessible. These skills are crucial for enhancing clarity, fostering stronger connections, and making complex information more relatable to diverse audiences.

This effective business communication course also highlights the unique communication challenges within the banking and finance industry, including regulatory compliance, risk communication, and client confidentiality.

By the end of the training, participants will have refined their ability to present financial reports with confidence, handle difficult conversations effectively, and build strong rapport with both clients and colleagues.