Although we may not have convinced ourselves to believe it, we can all persuade and we all possess the skill of persuasion. The challenge most of us face is having the confidence and self-belief to succeed especially when we are required, instructed or expected to persuade formally or in a business environment. At that point, any nerves, lack of self-belief and even “stage fright” can intervene and cause us to perform poorly.
The essential difference between a good and an improving business persuader is practice and experience, nothing else. We all have the necessary “x” factor but it is tempting at times of frustration to say, “No, that’s not me” but there are two crucial points to remember. Firstly, we all get our people skills in arrears and it is only through practice and experience that we improve persuasion skills because we learn from our mistakes. Secondly, outside of the work environment, we all use skill and persuasion highly effectively and without even thinking about it. Some of us are naturally better than others but if we had no persuasion soft skills, none of us would meet partners, raise a family or be able to organize social events.
Many people regard the “art of persuasion” as a difficult skill to master — but it most certainly is not and it doesn’t have to be. Practice and experience followed by practice and experience are the keys.
This enjoyable, workshop style course, has been designed to be fun and highly interactive. It has been tailored to meet the needs of professionals who need to build relationships within their organisation. Whether you need to get colleagues on your side, to encourage those in a sales or an account management role to be more effective, or to better manage potentially difficult customers or situations, we know we can help.
We will empower you to bring the art of convincing people around to your way of thinking, reducing resistance to new ideas and eliminating conflict. You will learn how to build rapport more easily by utilising appropriate communication styles and practicing persuasion techniques for dealing with difficult people and situations.