At Redcliffe Training, our comprehensive EI course is led by a seasoned banking professional with 37 years of experience in the financial services sector.
With a distinguished career in relationship management, our expert trainer has held leadership roles across commercial and corporate banking, strategy, credit, risk management, trade and receivables finance, real estate, audit, and financial crime compliance. This broad and varied experience not only deepens her industry knowledge but also enhances her expertise as an emotional awareness course leader and a highly skilled soft skills educator.
Equipped with certifications from the Lumina Training Programmes, specialising in behavioural interaction and leadership skills, the trainer's expertise reaches far beyond her own company. During her four years at Moody’s Analytics, she spearheaded the creation and delivery of customised training programs across multiple areas, emphasising the vital role of soft skills at all levels. The trainer’s keen insights and well-informed approach to integrating soft skills enable EI training course participants to fully develop their interpersonal effectiveness, communication, and emotional intelligence.
The trainer’s meticulous nature has been a key asset in her career, particularly in her ability to unlock strategic value and ensure smooth implementation across organisational levels. Brandishing a wealth of experience and exceptional communication skills, she has transitioned into the field of development and learning, focusing on promoting industry-wide best practices. This commitment is clearly reflected in her emotional awareness training, where she effectively combines theoretical insights with practical, actionable applications.
While her training methods were originally rooted in traditional classroom settings, she has seamlessly transitioned into the virtual training space, demonstrating proficiency across various online platforms. Her innate ability to adapt and excel as both an offline and online educator ensures that participants receive a dynamic and engaging learning experience. The trainer’s EI course, here at Redcliffe, perfectly showcases her aptitude for delivering comprehensive and impactful learning experiences —regardless of the format.
Outside of her professional endeavours, she serves as the Chairperson for a sports and leisure organisation that hosted training for the London 2012 Olympics. Additionally, she holds several key roles, including Corporate Partnerships Manager, London Lead for Mentoring, and Curriculum and Events Lead with the Women in Banking and Finance Organisation. Through these positions, she plays an active role in developing programs that empower individuals and promote diversity within the industry. Her leadership in these initiatives, along with her expertise as an EI training course educator, reflects her commitment to fostering inclusive workplace environments, supporting the next generation of professionals, and enhancing emotional intelligence across industries.