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Personal Effectiveness

The process of improving your personal productivity, so you get more done, with less effort, and maybe less stress

Personal Effectiveness Training Course

A half-day course

  • The use of tools you can customise to your world.
  • Combines application of the basic techniques ensuring everything is covered, with more advanced skills to develop your effectiveness.
  • The opportunity to consider how you can improve in everyday situations.

This interactive training session is suitable for professionals working in both financial services and other industries.

Participants will be able to:

  • Describe time-use in terms of Knowledge, Attitude, Skills and Habits (KASH)
  • Define what is really important and urgent.
  • Consider how mental wellbeing can influence effectiveness.
  • Demonstrate the fallacy of multi-tasking and how to develop task focus.
  • Practice developing more effective habits.

Effectiveness and KASH – what we are learning.

  • Defining effectiveness
  • Cause and effect – how KASH drive your personal effectiveness.
  • What causes us to be less effective and how do we avoid doing so
  • Play-Pen projects
  • Having a good day – in advance

Quick Question – Where do we most need to improve?

Important &/or Urgent?

  • Your To-Do List
  • Prioritising – how to do so
  • Defining your important work
  • Reacting to being reactive
  • What are your priorities – what should they be
  • When you are truly overwhelmed, how to manage the fall out in advance
  • The multitasking paradox
  • Delegating where possible

Exercise: What do you need to work on first, and second?

Technology handling

  • The principles behind your decision making.
  • Email/Message handling tips
  • Notifications
  • Apps to help you get more done

Quick Case study-based question: What does your list look like?

Time bandits – confront or cooperate?

  • Handling interruptions
  • Dealing with clients & colleagues
  • The power of focus
  • Remember the CBE (can’t be everywhere!)
  • How your communication can improve effectiveness
  • Quick tips to stay focused

Exercise: You & Your “To Do List”: what changes can you make?

Managing yourself and your day

  • Managing your energy
  • Dealing with a “bad day”
  • How to fit work into life, and life into work
  • Being your best self
  • When to decide to have a good day

Exercise: You & Your KASH – what now?

A highly successful, long and varied “fast track” career in Lloyds Bank, led him to very senior management at an early age. He was then “head hunted” to join a merchant bank at main board director level. He now has over 40 years’ experience in the UK banking and financial services sector.

The Trainer has been a freelance soft skills training consultant since retiring and is currently an external Master Trainer at both HSBC and Bank of China where he has delivered soft skills training on a wide range of topics. At HSBC he helped screen and assess both prospective and existing trainers for soft skills capabilities and has delivered train the trainer programmes. At Bank of China he has designed and delivered successfully a comprehensive presentation skills programme. Mark has created and delivered soft skills training to a vast range of clients, from global giants to small firms and partnerships.

He is an accomplished global trainer and has delivered extensive programmes in the UK, USA, South America, Europe, Africa, Asia and the Middle East. He always receives excellent feedback from delegates. He is comfortable training at any level of seniority and experience, from “black belts” to novices.  In addition to his soft skills specialism, his expertise includes but is not limited to Risk Management, Trade Finance, Regulatory Compliance, FCC & AML and all aspects of Corporate, Private & Retail Banking.

“I don’t have the time” is a well used  excuse and is sometimes true. When it isn’t, spending time on making yourself more effective is the best way to achieve the most  productive use of your time, and although it involves some effort it is a skill that can be easily learned. This 3-hour workshop (including a break!) will show you the principles of improving your personal productivity, so you get more done, with less effort, and maybe less stress. You will never get 25 hours a day, but you can improve your output. To do this we will look at how our mental capacity can be managed, misconceptions about time, how to handle distractions and interruptions, and how to approach an ever-increasing list of tasks in a stress-reduced manner. We also consider the best responses when you really don’t “have time”!

Have this course presented In-House

  • On a date, time and in a location of your choice
  • Topics expanded or deleted to your bespoke requirements

Have this course pre-recorded

  • Full course recording edited exclusively for your company
  • Files converted to enable housing on your LMS

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