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Customer Due Diligence Masterclass

A guide for managing money laundering, tax evasion, terrorist financing and sanctions risks by following regulatory laws and obligations. Master an evolving financial crime threat landscape.

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One-day CDD training

pdf Download:   Course Outline

Customer Due Diligence Training

Case studies and examples will be used throughout to illustrate and confirm the learning points.

Opening Exercise: You are the money launderer

Financial Crime Trends & Vulnerabilities

  • Money laundering
  • Terrorist financing
  • Tax evasion
  • Linkages to Sanctions Evasion
  • The scope and scale of financial crimes
  • Fines and penalties
  • Reputational risk
  • Case Study: Deutsche Bank Mirror Trades
  • Case Study: Latvian Banks
  • Case Study: 1 Malaysia Development Berhad
  • Case Study: Illicit Financial Flows
  • Case Study: Finance
  • Customer Due Diligence Course Group Discussion: The Value of Art

Legal & Regulatory Framework

  • Corporate Transparency Act (US)
  • Economic Crimes Corporate Transparency Act (UK)
  • Criminal Finances Act 2017 (UK)
  • Status of Financial Crime Globally, Regionally
  • Exercise: Communicating change in policy

The Risk-Based Approach

  • The Gold Standard
  • RBA Methodology
  • Case Study: Standard Chartered Bank
  • Case Study: UK LLPs
  • Case Study: The Russian Laundromat
  • Exercise: Product Evaluation

Customer Due Diligence (CDD)

  • When Is CDD Required?
  • The CDD Process
  • Identification & Verification (ID & V):
    • Screening
    • Individuals
    • Corporate Beneficial Owners & Controllers
    • Authorised Signatories
  • Know Your Customer (KYC):
    • KYC CDD training explores the purpose of the relationship
    • Source of funds
    • Source of wealth
    • Nature of business
    • Management and Governance
    • Intermediaries
    • Customers’ customers
  • DNFBPs
  • Exercise: Is There a UBO?
  • Case Study: DNFBPs
  • Case Study: Madoff KYC Fail
  • Case Study: The FTX Scandal
  • Case Study: Parmalat’s Story

   

Enhanced Due Diligence Training

  • Regulatory Requirements and advisories
  • Customer Risk Model
  • Determining Risk Appetite
  • Geographic risks
  • Customer channel risks
  • Ownership Risks
  • High-Risk Customers and Industries
  • Mitigating PEPs Risks
  • MSBs, MVTs, TPPPs
  • Due Diligence on Trusts
  • Product Risks
  • High-Risk Services
  • Exercise: Bittrex
  • Case Study: Lebanese Canadian Bank
  • Exercise: Company A

Sanctions & Enhanced Due Diligence

  • Sanctions Risk Exposures
  • Geography vs Jurisdiction
  • Shell Companies, TBML
  • Red Alert: Russian Sanctions Indicators
  • Proxies & Hidden Wealth
  • Explicit vs Narratives
  • Magnitsky & Global Magnitsky Acts
  • US Export Admin Regulations (EAR)
  • EDD Strategies
  • Case Study: Iran & Turkey Gold Trades
  • Case Study: North Korea Sanctions Evasion

Customer Risk Management

  • Ongoing Due Diligence
  • Trigger Events
  • Policies & Governance
  • Communications
  • Escalation & Reporting
  • Reputational Risk
  • CDD Course Final Case Study: Shah vs HSBC

An investment banking governance, audit, risk and compliance specialist delivers Redcliffe's customer due diligence courses. Our trainer holds an MBA from CASS Business School in London and is a Chartered Certified Accountant.

Wth a wealth of international experience, he started his career at Price Waterhouse in Kingston, Jamaica. He then moved to London after the Big Bang in 1986, where he worked for major institutions. This included Manufacturers Hanover Trust, Continental Bank, CIBC, and ABN AMRO. Roles included internal audit, product control, risk management, and SOX compliance.

With extensive experience in global financial centres, our CDD training specialist has deep expertise in regulation, governance, and internal controls across a wide range of investment banking and capital market products. This includes credit trading, credit derivatives, asset securitisation, structured finance, foreign exchange, interest rate derivatives, commodities and treasury. Additionally, he served as a business manager; he played a key role in strategic initiatives within global banking and markets. He later led a training and cultural change program across 50 countries, aligning with the bank’s strategy.

He currently delivers financial crime courses for major banks (HSBC, Soc Gen, SMBC, RBS, Lloyds, Nordea and Handelsbanken). This covers anti-money laundering AML, Sanctions, Tax Evasion, Terrorist Financing, Bribery & Corruption, as well as their related governance aspects. Frontline staff and senior managers enjoy his training across global markets, private, corporate and retail banking in the UK, Europe, Asia, the Middle East, Africa, and the US. He was also a Master Trainer on HSBC’s global financial crime training programme.

Based on his experience in the financial markets, he has developed specialised training in AML and sanctions related to financial market products, securities, and investments, alongside a range of customer due diligence courses. He has also run train-the-trainer (TTT) courses and delivered presentations for US regulators.

He has delivered training programmes in Audit, Conduct Risk, Operational Risk, Treasury, Basel III, Liquidity Management, Capital Management and the Internal Capital Adequacy Assessment Process (ICAAP).

He is the author of three books. This includes Clearing the Bull: The Financial Crisis and Why Banks Need a Human Transformation (2012, iUniverse).

Customer due diligence training participants will develop a greater appreciation and understanding of:
  • Current financial crime vulnerabilities and threats to the landscape.
  • The International legal and regulatory framework within which customer due diligence is conducted.
  • Incorporation of that framework into local laws and customer risk management practices.
  • The importance of CDD in deterring, detecting and protecting against financial crime risks.
  • The requirements for enhanced due diligence for the management of:
    • High-risk customer and industry types
    • High-risk products
    • Complex ownership structures
    • High-risk jurisdictions.
  • Enhanced due diligence procedures specific to the management of sanctions risks.
  • KYC CDD training explores the importance of escalation and ongoing threat management procedures in managing financial crime risks.

  • This CDD training will provide you with a systematic and comprehensive analysis of the legal and regulatory guidelines that firms must follow when managing money laundering, tax evasion and terrorist financing risks.
  • You will master best practices in the governance, risk management and internal control of financial crime risks.
  • Redcliffe’s customer due diligence courses include several case studies, exercises and discussion points. As such, this is a very practical and interactive session.
  • A course developed and delivered by a professional trainer with extensive experience in banking and financial markets.

Redcliffe's customer due diligence course is essential for professionals to ensure compliance with regulatory requirements, mitigate financial crime risks, and enhance risk management strategies. It is especially a “must-know” for:
  • Compliance Professionals
  • Customer Onboarding Teams/KYC Operations
  • CDD/KYC Auditors

This customer due diligence training will provide the necessary knowledge for CDD compliance. You will master how to manage money laundering, tax evasion and financial crime risks within your organisation.

Redcliffe's KYC CDD training focuses on topics and aspects of governance and internal controls, identified by international and local regulatory bodies. Drawing on the trainer’s extensive experience delivering courses for a wide range of financial institutions, it will be both practical and interactive and will be vital for compliance, finance and risk professionals in financial institutions and other relevant entities.
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